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10/27/15 10:29
m0smetIh1Klh: Hey hey hey, take a gaendr at what' you've done
10/27/15 10:29
CshhyfZquT: What a pleasure to find someone who idiefitnes the issues so clearly
10/27/15 10:29
MXWpc0AA: Woot, I will ceniltray put this to good use!
10/27/15 10:28
Bk9EsGmk: All things coidesernd, this is a first class post
10/27/15 10:28
NNJQEfLNtoP: to email them for Payment InfoThe email address is on the weistbeWhen you email them you will be given a user and password to logon to the Payment Info Page Its very simple
10/27/15 10:27
o7n0xW9bXxGK: The issue of abuses' by local auhortity must be tackled. Too much suspicion is focused on families caring in difficult circumstances where local authorities are unwilling to help adequately to support them. This ignores the bigger picture of abuses of those in need. Maybe if the CQC was made more critical and robust they could take on an investigative / audit role.I have known a vulnerable person aged 85 years for 30 years. She and her late husband were know to relevant adult services teams. She repeatedly ended up in psychiatric hospital, each time preferring to return to her home than go into residential care. I discovered that the local auhortity provided a daily care worker to assist with domestic tasks. Having seen her out and about' since she is highly vulnerable to harm, but is able to get out locally to get the paper and is not totally isolated compared to others like her, She would not cope without help. I noted the care worker had dropped off tiles from her living room during cleaning, these remain on the hearth. This lady showed me the bills for the care service' from the council. These amount to a charge of a317.50 per hour and she pays more than a3500/ month. She does not seem to understand financial assessments and I am unclear from her whether she actually filled in any forms. She does not feel able to challenge' anything. No one appears to have told her or helped her with direct payments which would allow her to find a care agency direct, for her needs, at a lower cost. She confirmed she barely covers her financial needs from income, she states her savings have been decreasing.This is a prime example of abuses perpetrated by social services through not helping vulnerable people get the best deals for themselves when they do not understand the system or can negotiate it themselves. She need not pay a317.50 per hour- this is financial abuse by the local auhortity who pocket the excess from the approx a311-12 per hour they are now paying for care services.

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